Unisys debuts CloudForte for ServiceNow to help clients modernize, operate and manage critical mission and business functions

Unisys announced availability of Unisys CloudForte for ServiceNow, its comprehensive solution to automate and accelerate secure digital transformation and cloud operations utilizing ServiceNow enterprise platform services. 

CloudForte for ServiceNow enables clients to accelerate the deployment of IT and business service workflows and applications securely and cost-effectively. It transforms business operations to help clients conduct business more efficiently and deliver consistently positive service experiences to their constituents and customers.

CloudForte includes a subscription-based platform and expert professional services that leverage the full potential of hybrid cloud environments. With CloudForte for ServiceNow, businesses and government agencies can deliver IT services faster, with greater multi-cloud utility, improved end user service and security, and lower costs.

Unisys has the expertise and credentials to integrate cloud and cloud management to keep the cloud (and entire enterprise) secure, fully optimized, and up to date. It also aims to make the complex simple, and work shoulder-to-shoulder with clients to make certain every CloudForte engagement directly benefits their business.

For example, the solution recently helped a Unisys client modernize multiple global service management deployments into an integrated solution based on the ServiceNow platform in a secured public cloud. The client is now leveraging the latest ServiceNow technologies for improved efficiency, security, productivity, visibility and business intelligence.

In addition to faster access to IT and customer services, CloudForte for ServiceNow delivers modern IT service management practices with cognitive artificial intelligence, intelligent knowledge management, complete transparency and comprehensive automation. It transforms the user experience and lowers service costs. 

CloudForte also provides templates and pre-configured solutions for automating digital services that extend beyond IT management. By leveraging the integration, reporting and workflows capabilities of ServiceNow, CloudForte delivers solutions to transform business services.

CloudForte for ServiceNow provides integrated DevOps tools with ServiceNow components, a low-code/no-code development feature for rapid application development and continuous delivery of high-quality software. It also accelerates migration, implementation, compliance and security accreditation for hosting ServiceNow in high-security cloud platforms for clients like those in the U.S. Department of Defense, the State of Georgia Technology Authority and other critical functions in government and the private sector.

RoboMQ announces availability of the ServiceNow API connector on its no-code Connect iPaaS platform

RoboMQ announced this week availability of ServiceNow as an API connector on its Connect iPaaS platform. This partnership provides ServiceNow customers easy access to build and deploy integration workflows that streamline and automate business processes with other SaaS, cloud, and enterprise applications using the available API connectors within Connect iPaaS.

With its modern, intuitive, and no-code user experience (UX), Connect iPaaS provides the line of business users and citizen integrators a platform to build business processes by integrating SaaS, cloud, on-premise, and IoT applications. Common application integration workflows that solve everyday challenges faced among enterprises can be deployed in a matter of minutes using a simple drag-and-drop interface.

RoboMQ is a SaaS product development company behind the next generation of integration middleware and microservices application development platforms for the cloud, hybrid cloud, SaaS, enterprise applications and IoT. Connect iPaaS is a no-code API and data integration platform that provides business processes automation for HR, sales, marketing, finance, operations, and other lines of business teams.

By leveraging the power of Connect iPaaS's enterprise and SaaS application connectors with ServiceNow, line of business users can create business processes that enable lightning-fast incident response across channels, streamline employee access provisioning and asset management, and integrate service order fulfillment.

Enterprises can take advantage of the Connect iPaaS platform and ServiceNow integration by signing up for a free trial or a paid subscription online.

With the ServiceNow connector available on Connect iPaaS, free trial users and paid customers of RoboMQ have access to the full set of APIs available on ServiceNow including the custom objects to create workflows using drag and drop elements and semantic data mapping on a modern, intuitive, event-driven user interface. 

Connect iPaaS already has a range of available connectors such as Salesforce, Microsoft Dynamics, Microsoft NAV, Office 365, SAP C/4, Smartsheet, Workday, Magento, Nexmo, Coupa, PagerDuty, Slack and Twilio.

"Businesses today require multiple applications to collaborate and be part of wider business workflows,” said Bramh Gupta, founder and CEO of RoboMQ. “Availability of ServiceNow API Connector on Connect iPaaS will allow users of ServiceNow to streamline their incident management, service management, and asset management processes by integration with other SaaS and ERP applications." 

Druva extends platform with comprehensive protection and automation for cloud workloads; provides support for Slack and Microsoft teams

Druva Inc. announced new capabilities providing coverage for cloud workloads, strategic integrations and automated functionality, to accelerate any enterprises’ journey to the cloud. The updates include support for Slack and Microsoft Teams, new advanced backup, recovery and global policy capabilities for AWS workloads, as well as integrations with ServiceNow, Splunk and Okta. 

The latest enhancements ensure greater control and protection of data residing across these new cloud workloads, while also making it accessible for critical business insights and analytics.

Druva is bringing enterprises a comprehensive and scalable way to seamlessly protect and utilize data in the same place it’s being created. These new features and support continue Druva’s promise to deliver leading technology for protecting and managing data, no matter where it resides - endpoints, data center or cloud workloads.

Customers can now preserve the integrity of communication / conversations on the platform for e-discovery, compliance and legal hold requirements. Added to Druva’s support for Microsoft Office 365, delivers data protection for Teams workloads and enabling admins to seamlessly and quickly recover from scenarios where data gets deleted due to accidental deletion/rogue user or in the event of a ransomware attack.

The new platform offers automated disaster recovery that simplifies setup of disaster recovery (DR) plans within AWS environments with the ability to create cross-account DR plans as well as cross-region support. Additionally, Amazon Relational Database Service (RDS) resources can also now be included as part of DR plans, and users can also automate the creation of production-like environments for Dev/QA purposes with a single click.

Splunk users can integrate with Druva’s protected data and enable a complete visibility, security and analysis across all enterprise and IoT data assets. This is also available via Splunk’s native application. A RESTful API-based integration (or via ServiceNow’s native application) helps reduce IT operational overhead by enabling ServiceNow users to report on IT tickets originating from Druva and get end-to-end visibility across all enterprise data assets.

The offering also assists automated user on-boarding and off-boarding without the need for any on-premises components and mitigate configuration needs with Druva’s pre-configured app on Okta Integration Network. Druva is now also part of the Okta Identity Network.

Bill McDermott takes over as ServiceNow CEO from John Donahoe, who is stepping down to become Nike CEO

ServiceNow announced Tuesday that Bill McDermott will join ServiceNow by year-end 2019 as president and Chief Executive Officer and a member of the Board of Directors. McDermott will succeed John Donahoe, who is stepping down from ServiceNow to become president and CEO of Nike in January 2020. 

To ensure a smooth transition, Donahoe will remain ServiceNow’s CEO through the transition period and will retain his seat on the company’s Board of Directors for the remainder of his current term, ending in June 2020.

McDermott brings to ServiceNow extensive global leadership experience in enterprise software and a proven track record of driving transformative growth and strong shareholder value. McDermott served as CEO of SAP from 2014 until this month and was co-CEO from 2010 to 2014. 

McDermott recently announced his decision to not renew his contract and to step down as CEO, following a 17-year career with the company. He is joining ServiceNow following his transition from that role.

During McDermott’s tenure as co-CEO and CEO, SAP tripled its market value to approximately $140 billion, growing into a global software company with more than 437,000 customers in over 180 countries. 

McDermott led SAP’s successful transition to the cloud and generated substantial increases in total revenue, profit, employee engagement and environmental sustainability. 

Prior to SAP, McDermott held senior executive positions at Siebel Systems, Gartner and Xerox, where he started his career in sales and held a series of increasingly senior leadership roles throughout a 17-year career with that company.

In connection with the announcement, ServiceNow also provided preliminary third quarter 2019 financial results, as well as updated guidance for its full year 2019 financial outlook. As a reminder, the guidance ServiceNow provided on its second quarter earnings call on July 24, 2019, was based on foreign currency exchange (FX) rates as of June 30, 2019. These rates subsequently experienced declines.

The company’s full-year guidance issued Tuesday is based on FX rates as of Sept. 30, 2019. For the third quarter 2019, subscription revenues were $835 million, representing 35 percent year-over-year growth, adjusted for FX. Subscription revenues for the third quarter exceeded the mid-point of ServiceNow’s guidance by $9 million, excluding the impact of foreign exchange.

Subscription billings for the third quarter were $864 million, representing 29 percent year-over-year growth, adjusted for FX and duration. Subscription billings for the third quarter exceeded the mid-point of ServiceNow’s guidance by $10 million, excluding the impacts of FX and duration.