CloudJumper launches distribution agreement with Crayon to improve access to cloud workspace for Azure

CloudJumper announces alliance with Crayon that combines the power of CloudJumper’s Cloud Workspace Management Suite (CWMS) for VDI and RDS workloads with the expertise of Crayon’s managed services and independent 'cloud economics' consulting practice.

CloudJumper and Crayon’s partnership bring new possibilities for customers and MSPs who want the flexibility of choice for management, security options and the ability to build their own value-add services suite leveraging WVD. 

Microsoft’s Windows Virtual Desktop (WVD) brings new choices for customers who want more control of the managed services running on top of desktop and application virtualization solutions. Legacy VDI providers have historically served as a gatekeepers controlling the workstation management plane. CloudJumper brings to Azure WVD what the legacy vendors will not – the flexibility of controlling managed services on top of managed desktops.

The utility of Windows Virtual Desktop (WVD) is further enhanced through CloudJumper's Cloud Workspace Management Suite (CWMS). CWMS is an automation, orchestration workflow and policy solution to deploy, configure and manage WVD in real-time and at cloud scale. CWMS will instantly, and continually, optimize the customer’s Azure investment.

WVD is a complex collection of Azure services. CloudJumper simply funnels the hundreds of WVD setup options into a few key questions and then orchestrates and deploys a customized environment. With CloudJumper, the customer is just minutes away from deploying thousands of new WVD VMs– something that is not available in a native Azure user interface (UI).

To provide additional support for this distribution partnership, CloudJumper's product development team has been working closely with Microsoft's WVD product team for over two years. As a result, CloudJumper is proud to be recognized as a Microsoft Preferred Solution Provider for WVD.

Microsoft Azure WVD provides customers with unique licensing options and operating system flexibility for Windows 10 and Windows 7 desktop virtualization. Windows 7 desktops can now be migrated to Azure WVD and receive up to three years extended security updates at no additional costs. 

New Windows 10 multi-session OS options are only offered in Azure. These OS choices along with the many complementary Azure PaaS management and security offerings can be securely delivered directly into the Azure tenant. Native Azure Management, supported by CWMS, means no redirection and no third party vendor lock-in. This allows customers to leverage current Microsoft licensing instead of buying overlapping third party tools.

The partnership with Crayon combines the strengths and expertise of CloudJumper and Crayon to deliver the next generation of cloud DaaS and WaaS VDI and RDS desktop and application virtualization solutions.

Headquartered in Oslo, Norway, Crayon is in over 35 countries, providing more than 8,000 customers with strategic advice, consulting and managed services, and support with complex IT estates. Crayon has been the preeminent IT infrastructure consulting business in the Nordic region for more than 12 years, and has expanded its footprint in the US in the last two years.

“Crayon’s deep experience in all aspects of the digitalization journey helps ensure the success of the new partnership. We are pleased to combine CloudJumper’s advanced platform with Crayon’s unique SAM to Cloud Consultancy Services as companies take the next step in digital transformation with their move to Windows Virtual Desktop,” said Alex Picchietti, global director of cloud services for Crayon. “The wealth of expertise from both companies will support organizations making this important move to improve productivity and operational efficiency.”

“The advent of WVD and the partnership with a respected industry leader like Crayon extends the reach of our combined solutions globally,” said JD Helms, president of CloudJumper. “Customers are demanding choice and flexibility in their managed workspace providers and CloudJumper is uniquely positioned to do just that.”

Microsoft finds that mobile threat defense and intelligence are now critical part of cyber defense

When handled and analyzed properly, actionable data holds the key to enabling solid, 360-degree cybersecurity strategies and responses. However, many corporations lack effective tools to collect, analyze, and act on the massive volume of security events that arise daily across their mobile fleet. An international bank recently faced this challenge. 

By deploying Pradeo Security alongside Microsoft Endpoint Manager and Microsoft Defender Advanced Threat Protection (ATP), the bank was able to harness its mobile data and better protect the company.

Organizations rely on mobility to increase productivity and improve the customer experience. But the proliferation of smartphones and other mobile devices has also expanded the attack surface of roughly 5 billion mobile devices in the world, many used to handle sensitive corporate data. To safeguard company assets, organizations need to augment their global cyber defense strategy with mobile threat intelligence.

In 2017, the Chief Information Security Office (CISO) of an international bank recognized that the company needed to address the risk of data exposure on mobile. Cybercriminals exploit smart phones at the application, network, and OS levels, and infiltrate them through mobile applications 78 percent of the time. 

The General Data Protection Regulation (GDPR) was also scheduled to go into effect the following year. The company needed to better secure its mobile data to safeguard the company and comply with the new privacy regulations.

The company deployed Microsoft Endpoint Manager to gain visibility into the mobile devices accessing corporate resources. Microsoft Endpoint Manager is the recently announced convergence of Microsoft Intune and Configuration Manager functionality and data, plus new intelligent actions, offering seamless, unified endpoint management. Then, to ensure the protection of these corporate resources, the company deployed Pradeo Security Mobile Threat Defense, which is integrated with Microsoft.

Pradeo Security and Microsoft Endpoint Manager work together to apply conditional access policies to each mobile session. Conditional access policies allow the security team to automate access based on the circumstances. For example, if a user tries to gain access using a device that is not managed by Microsoft Endpoint Manager, the user may be forced to enroll the device. 

Pradeo Security enhances Microsoft Endpoint Manager’s capabilities by providing a clear security status of any mobile devices accessing corporate data, which Microsoft can evaluate for risk. If a smartphone is identified as non-compliant based on the data that Pradeo provides, conditional access policies can be applied.

For example, if the risk is high, the bank could set policies that block access. The highly granular and customizable security policies offered by Pradeo Security gave the CISO more confidence that the mobile fleet was better protected against threats specifically targeting his industry.

The bank also connected Pradeo Security to Microsoft Defender ATP in order to automatically feed it with always current mobile security inputs. Microsoft Defender ATP helps enterprises prevent, detect, investigate, and respond to advanced cyberthreats. Pradeo Security enriches Microsoft Defender ATP with mobile security intelligence. 

Immediately, the bank was able to see information on the latest threats targeting their mobile fleet. Only a few weeks later, there was enough data in the Microsoft platform to draw trends and get a clear understanding of the company’s mobile threat environment.

Pradeo relies on a network of millions of devices (iOS and Android) across the globe to collect security events related to the most current mobile threats. Pradeo leverages machine learning mechanisms to distill and classify billions of raw and anonymous security facts into actionable mobile threat intelligence.

The bank’s mobile ecosystem entirely relies on Pradeo and Microsoft, as its security team finds it to be the most cost-effective combination when it comes to mobile device management, protection and intelligence.

Broadcom debuts Automation.ai, its AI-driven platform that boosts digital business decision-making and execution

Broadcom has announced availability of Automation.ai, an AI-driven software intelligence platform purpose built to accelerate decision-making across multiple business and technology domains that support digital transformation initiatives. As enterprises increase digital investments, they must contend with increasing complexity and overwhelming volumes of data that slow even simple decision-making. 

Automation.ai correlates and analyzes this data and powers Digital BizOps from Broadcom, a new solution that uses these AI-driven insights to deliver intelligent recommendations—across business and development and operations to transform customer experience, increase employee productivity, improve operational efficiency and speed innovation.

“Digital transformation creates strain and pressure on businesses who need to move more quickly and confidently through the constant change rippling through their organizations,” said Ashok Reddy, senior vice president and general manager, Enterprise Software Division, Broadcom. “Silos of teams, tools and data impede decision-making. Automation.ai is central to Broadcom’s strategy to leverage AI and automation to create collective intelligence that speeds the informed decision-making critical to achieving digital business success.”

“At Sun Life, we put the client at the center of all we do,” said Barbara Mitchell, assistant vice president, IT Operations, Sun Life Financial, Inc. “As we continue on our digital transformation journey, we are always looking for new ways to harness the power of data. Our partnership with Broadcom will help us take that data and turn it into predictive insights to prevent outages that impact our client experience.”

Automation.ai harnesses the power of advanced machine learning (ML), intelligent automation and internet-scale open source frameworks to transform massive volumes of data from disparate toolsets, providing a unified approach to enterprise decision-making such as AI-driven to provide a predefined and out of box set of AI-driven analysis, correlation, recommendation and remediation services that are fully automated; open to ingest AIOps, DevOps, ValueOps, Automation COE domain data from a full-range of software, including Broadcom, third party and open source.

The offering is Always Learning so that users can continuously validates and improves decisions based on real-world outcomes; extensible so as to operate independently or within existing AI and machine learning ecosystems; and comes multi-cloud with fully containerized Kubernetes-based orchestration on public or private cloud.

AIOps from Broadcom leverages Automation.ai to correlate and analyze a broad range of IT monitoring data sources, and acts as a trusted proof point for the IT Operations analytics offered in Broadcom’s Digital BizOps solution. AIOps from Broadcom now includes new intelligent recommendations and auto-remediation capabilities that help IT teams predict and prevent problems before they impact user experience. 

Its capabilities include SRE DevOps dashboard that provides a new level of DevOps context to Site Reliability Engineers for historic and upcoming releases for production apps; ML-driven Recommendation Engine that provides prescriptions on how to resolve common problems, intelligent actions triggered by Automic Automation, and tribal knowledge recommendations based on customer data; new user journey analysis for flow and funnel visibility for faster triage of customer experience related issues; and enhanced Kubernetes monitoring and Prometheus integration, making it easier to monitor modern applications and infrastructures with smart instrumentation.

In related news, Broadcom recently completed the acquisition of privately-held Terma Software, whose solutions model workload dependencies, optimize workloads, enable intelligent SLAs and improve overall operational efficiency, in real-time. This acquisition will enrich the Automation.ai platform by providing new sources of workload intelligence and analytics to produce actionable insights from multiple vendors.

IDC finds that the refresh cycle of Surface and iPad will keep tablets market alive in the EMEA region

The EMEA tablet market reached 10.9 million units in the third quarter of the year, a drop of 8.2 percent on the same quarter last year, according to data from IDC. The contraction in consumer demand continues to be the main inhibitor of tablet adoption. 

As consumers lack compelling reasons to refresh their devices, life cycles continuously increase, leading to a market slowdown. However, the deployment of tablets in the commercial segments remains healthy, with a 4.2 percent year-on-year increase, due to the larger number of usage scenarios generated by digital transformation.

"In a quarter usually marked by seasonality, where there is a balance between the top two companies, Apple maintained and consolidated its market leadership," said Helena Ferreira, research analyst, IDC Western Europe Personal Computing Devices. "The growing market saturation is driving consolidation, as the top five companies become increasingly dominant, and in developed economies, like in Western Europe, the top five represented more than three-quarters of the market."   

The overall tablet market in Western Europe declined 6.0 percent year-on-year in the third quarter of this year, while and Eastern Europe, the Middle East, and Africa (CEMA) declined 12.0 percent year-on-year.

"Slate tablet shipments are continuing to drag down overall tablet results in both CEE and MEA, mostly due to the consumer consumption slowdown and significant drops in below-10in. tablets, due to stiff competition from large-screen smartphones," said Nikolina Jurisic, program manager, IDC CEMA.

Apple retained the market leadership in EMEA, ahead of its product refresh cycle. Samsung posted a double-digit decline, as the main focus is on pushing its prosumer S series and driving more profitability. Lenovo regained third position, filling the gap left by Huawei's decline. 

Huawei dropped to fourth and continues to suffer from the impact of the ban on consumer confidence. Amazon remained in the top 5 and continues to dominate the ultra-low-end price ranges, particularly during promotional periods such as Prime Day in the third quarter.

The EMEA tablet market is forecast to decline by 10.2 percent year-on-year in both the fourth quarter and for the whole year 2019. The dynamics affecting the market, particularly in the consumer segment, are expected to persist both in the consumer and in the commercial segments in the coming quarters.

"Despite the decline in total units shipped, the tier A vendors will sustain market value, particularly through the most recent iterations of iPad and Surface," said Daniel Goncalves, senior research analyst, IDC Western Europe Personal Computing Devices. "The new iPad with a first party keyboard and a new operating system designed to enhance productivity features in a tablet environment is expected to generate interest among prosumers and to continue boosting renewals of old tablets. On the other hand, the adoption of Surface Pro as a notebook replacement is expected to continue to thrive and to increasingly drive horizontal deployments in enterprise." 

The commercial market in EMEA is forecast to grow at a CAGR of 4.6 percent between 2019 and 2023.

"In the long run, the commercial segment is expected to grow due to the transition to mobility and growing user case scenarios for deploying tablets into businesses," said Jurisic.

Amazon SageMaker Operators for Kubernetes capability helps developers, data scientists to train, tune, deploy ML models

AWS released on Monday Amazon SageMaker Operators for Kubernetes capability that makes it easier for developers and data scientists using Kubernetes to train, tune, and deploy machine learning (ML) models in Amazon SageMaker. Customers can install these Amazon SageMaker Operators on their Kubernetes cluster to create Amazon SageMaker jobs natively using the Kubernetes API and command-line Kubernetes tools such as ‘kubectl’.

Many AWS customers use Kubernetes, an open-source general-purpose container orchestration system, to deploy and manage containerized applications, often via a managed service such as Amazon Elastic Kubernetes Service (EKS). This enables data scientists and developers, for example, to set up repeatable ML pipelines and maintain greater control over their training and inference workloads. 

Amazon SageMaker brings down deep learning inference costs by up to 75 percent using Amazon Elastic Inference to attach elastic GPU acceleration to Amazon SageMaker instances. For most models, a full GPU instance is over-sized for inference. Also, it can be difficult to optimize the GPU, CPU, and memory needs of your deep learning application with a single instance type. 

Elastic Inference allows users to choose the instance type that is best suited to the overall CPU and memory needs of your application, and then separately configure the right amount of GPU acceleration required for inference.

However, to support ML workloads these customers still need to write custom code to optimize the underlying ML infrastructure, ensure high availability and reliability, provide data science productivity tools, and comply with appropriate security and regulatory requirements. 

For example, when Kubernetes customers use GPUs for training and inference, they often need to change how Kubernetes schedules and scales GPU workloads in order to increase utilization, throughput, and availability. Similarly, for deploying trained models to production for inference, Kubernetes customers have to spend additional time in setting up and optimizing their auto-scaling clusters across multiple Availability Zones.

Amazon SageMaker Operators for Kubernetes bridges this gap, and customers are now spared all the heavy lifting of integrating their Amazon SageMaker and Kubernetes workflows. Starting Monday, customers using Kubernetes can make a simple call to Amazon SageMaker, a modular and fully-managed service that makes it easier to build, train, and deploy machine learning (ML) models at scale. 

With workflows in Amazon SageMaker, compute resources are pre-configured and optimized, only provisioned when requested, scaled as needed, and shut down automatically when jobs complete, offering near full utilization. 

Now with Amazon SageMaker Operators for Kubernetes, customers can continue to enjoy the portability and standardization benefits of Kubernetes and EKS, along with integrating the many additional benefits that come out-of-the-box with Amazon SageMaker, no custom code required.

Each Amazon SageMaker Operator for Kubernetes provides users with a native Kubernetes experience for creating and interacting with jobs, either with the Kubernetes API or with Kubernetes command-line utilities such as kubectl. Engineering teams can build automation, tooling, and custom interfaces for data scientists in Kubernetes by using these operators—all without building, maintaining, or optimizing ML infrastructure. 

Data scientists and developers familiar with Kubernetes can compose and interact with Amazon SageMaker training, tuning, and inference jobs natively, as users would with Kubernetes jobs executing locally. Logs from Amazon SageMaker jobs stream back to Kubernetes, allowing consumers to natively view logs for model training, tuning, and prediction jobs in command line.

Atos announces new Workplace as a Service offering for optimal employee experience with Google Cloud

Atos announces its new Workplace as a Service | Google Edition, part of its Atos Digital Workplace solutions, to provide enterprise customers with a way of enhancing the employee workplace experience, through greater choice for users and a boost to productivity. 

With Atos Digital Workspace, users combine skills, from advisory to consulting and design thinking through to business and vertical solutions, including applications to the digital workplace platform. It offers complete solution to customers, with its end-to-end workspace transformation, helping customers’ address their employees’ needs with no compromise on security.

As part of its partnership with Google Cloud, Atos is offering a unique integrated and secure package including the supply and support of Chromebooks with Atos’ Circuit software, as well as Google’s G Suite, supported with setup, migration and management services.

G Suite and Chromebooks, used together, provide an enhanced user experience, which is consistent across all devices and apps, enabling workforces to be more productive and engaged, while security and compliance are built-in and reinforced with a ‘zero trust’ security framework, which requires strict ID verification for every person and device trying to access resources, in order to prevent data breaches.

The offering is available in a subscription-based model, delivered by Atos, with self-service, automation and virtual agents embedded, so businesses can both optimize costs and at the same time transform the way people collaborate thereby increasing productivity.

G Suite is a set of apps such as Gmail, Docs, Drive, Calendar, and Hangouts, which are designed with real-time collaboration and machine intelligence to bring people together and help them work smarter and safer.

Circuit, the Atos unified communications and collaboration cloud solution, provides easy-to-use, powerful team collaboration capabilities and can be used in combination with existing communication platforms and business apps, such as G Suite.

“At Atos, we’re proud to support our customers in providing a secure and innovative workplace environment in which people and businesses are engaged and effective,” said Eric Grall, senior executive vice president and head of global operations and infrastructure & data management at Atos. “Our new Workplace as a Service offering provides enterprise customers with greater choice and a complete package to deliver an optimal employee experience and enhanced productivity.” 

“The cloud can transform the way people collaborate and get work done,” said Kevin Ichhpurani, corporate vice president, global ecosystem at Google Cloud. “This new service from Atos provides customers with a streamlined path to adopt a cloud-native approach to collaboration and productivity with G Suite and Chromebooks. We are delighted to partner with Atos to bring these capabilities to customers.”