ConvergeOne announced Thursday that it has expanded its managed services portfolio with the launch of its Digital Infrastructure Manage offering powered by OnGuard.
With ConvergeOne's Digital Infrastructure Manage offering, customers receive purpose-built Managed Services that deliver proactive fault identification, isolation and avoidance, enabling ideal operational experience for their enterprise networking and data center infrastructures.
ConvergeOne Manage combines ITIL-based best practices delivered by highly skilled engineers using ConvergeOne's custom developed OnGuard 7 management platform with intelligent threat detection and advisory services from Alert Logic, providing the most proactive and complete enterprise networking and data center offering in the market.
The Digital Infrastructure Manage offering utilizes ConvergeOne's custom developed management and AIOps platform, OnGuard. For years, OnGuard has been the trusted tool to deliver ConvergeOne Managed Services in voice, unified communications, contact center and video environments, with thousands of unique devices across hundreds of customers this year itself.
ConvergeOne's new OnGuard 7 update provides a standardized platform of tools, services, and automation that extends to customers' enterprise networks and data centers.
ConvergeOne's Digital Infrastructure Manage offering and OnGuard managed services platform have been designed to address the rapidly evolving IT landscape, which features public, private, and hybrid clouds; software-defined environments; higher demands on networks; and increased network and data security monitoring requirements.
While IT administrators often struggle to keep up with these changes, outsourcing to third party service providers or purchasing new service management tools tend to be expensive and complicated to implement and maintain. ConvergeOne's offerings are unique, enabling customers to maintain their infrastructures at peak performance and availability in a cost-effective, adaptable and transparent manner.
Earlier this month, ConvergeOne announced that it has extended its Unified Communications as a Service (UCaaS) solution into the mid-market segment with the launch of its ConvergeOne Cloud Experience (C1CX) Mid Market offering.
C1CX provides a secure, scalable, and comprehensive collaboration experience that changes the way people communicate, share content, and manage projects—all with the goal of getting more done with less. C1CX Mid Market for UCaaS consists of two Powered by Solutions - Powered by Avaya and Powered by Cisco.
ConvergeOne also partners with RingCentral.
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